KFC customer discovers label inside her cooked chicken! See Photos

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A KFC customer was horrified to find a battered 'use by' label cooked inside her fried chicken.

Lana Taylor, of Swansea, was eating a boneless banquet meal from the fast food chain in the city when she discovered the label.

Despite an apology from the fried chicken chain, the 23-year-old has vowed never to touch their food again.

Ms Taylor had bought the £5.19 meal from a drive-through restaurant in Llansamlet, south Wales before taking it home.

She had eaten two of the strips and the 'chicken popcorn' which come with a drink and fries for the meal when she found the label.


She said: 'I came to the last piece of chicken and ripped it apart, then I saw the label. It looked like a best before date but it was so thick and stuck inside the chicken I couldn't even rip it over any more to see what else it said.

'It's disgusting and nobody should ever have to come across something like this in their food.

'It looked like and felt like it was embedded in the breadcrumbs and chicken so I don't understand how they would have missed it.'

Ms Taylor took the meal back to the restaurant and was given a full refund. She was later sent an email with vouchers as a 'goodwill gesture'.

But she said: 'I emailed them back telling them to keep the vouchers as I will never eat in KFC ever again.

Ms Taylor was told the label must have fallen into the breading while the chicken was being prepared.

A company spokesman said: 'We're really sorry for Lana's experience and we have offered her a full refund and replacement meal vouchers as a gesture of goodwill.


'We are proud that all of our chicken is hand-prepared and cooked fresh in our kitchens and unfortunately on this very rare occasion, a label fell into the breading.

'We have reminded our team members to take extra care in future, and would like to reassure our customers that the Swansea Morganite restaurant received the best possible rating of five out five in its most recent inspection from the Environmental Health Office.'


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